Dopla

Data Deletion

Last updated: May 6, 2026

We respect your right to control your data. This page explains the different ways you can remove your information from Dopla.

Option 1 — Disconnect your Meta account

This stops Dopla from accessing your Facebook and Instagram data, but keeps your Dopla account active.

  1. Sign in at ig.dopla.app/login
  2. Go to your Connect page
  3. Click Disconnect

What happens immediately:

  • Your Meta access token is deleted from our database
  • The list of your Facebook Pages and Instagram accounts is deleted
  • We stop being able to publish on your behalf

Posts you previously published remain on Facebook and Instagram. To delete those, you must do so directly on the respective platforms.

Option 2 — Revoke access from Facebook

You can also revoke Dopla's access from Facebook's side at any time:

  1. Go to Facebook → Settings → Business Integrations
  2. Find Dopla in the list
  3. Click Remove

When you do this, Facebook notifies us via a deauthorization callback and we delete your access token, page list, and Instagram account information from our database within 24 hours.

Option 3 — Delete your entire Dopla account

This permanently removes all data we have about you, including:

  • Your account (email, password hash)
  • Your Meta connection (access token, pages, Instagram accounts)
  • All media files you uploaded to Dopla
  • Your publishing history within Dopla

To request full account deletion, send an email to privacy@dopla.app from the email address associated with your Dopla account, with the subject line Account deletion request.

We will:

  • Confirm receipt within 2 business days
  • Permanently delete all your data within 30 days
  • Send you a confirmation when deletion is complete

Data we cannot delete

The following data may persist for legal or operational reasons, in compliance with our Privacy Policy:

  • Anonymized server logs (up to 90 days, then auto-purged)
  • Records required by law (for example, financial records, if any)

None of this residual data is personally identifiable once your account is deleted.

Questions

If you have questions or want help with deletion, contact us at privacy@dopla.app. We respond within 2 business days.